It’s becoming increasingly popular to stay in an Airbnb during your vacation rather than renting a hotel room. Guests typically have a full kitchen, multiple bathrooms, and bedrooms, which makes it a perfect way for families to enjoy their vacation comfortably. On the other hand, it’s also become common to rent out your house to others, especially if you have a vacay spot in the mountains. 

It’s important to note that while Airbnb can offer unique and memorable experiences, there are risks involved, both for renters and hosts. Some renters have arrived at properties only to find that they are not as advertised, with photos that misrepresent the space or amenities. Additionally, some hosts have experienced renters damaging their property or violating house rules. Here are some tips for renters and hosts: 

For Renters:
Research Extensively: 
Before booking an Airbnb, thoroughly research the property, read reviews from previous guests, and carefully examine the listing photos. Be cautious of properties with few or no reviews and photos that seem too good to be true.

Communicate with the Host: 
Contact the host with any questions or concerns you may have about the property. Feel free to ask for additional photos to ensure the property meets your expectations.

Check the Listing Details:
Pay close attention to the listing details, including the location, amenities, and house rules. Make sure the property is suitable for your needs and that you understand any rules or restrictions, such as pets not being allowed.

Inspect Upon Arrival: 
When you arrive, inspect the property to ensure it matches the description and photos provided in the listing. Report any discrepancies or issues to the host immediately. If things are broken upon arrival, take pictures and keep a record so you won’t be charged extra.

Follow the Check-Out Policy:
Most Airbnbs have a check-out policy. If you don’t follow the host’s instructions, you may have to pay more after leaving.

For Hosts:
Set Clear Expectations:
Clearly outline the rules, expectations, and amenities of your Airbnb in the listing description. This helps manage guests’ expectations and reduces the likelihood of misunderstandings or disputes.

Communicate Effectively: 
Maintain open and timely communication with guests from book inquiries to check-out. Promptly respond to messages, provide detailed instructions for check-in and check-out, and address any concerns or questions guests may have during their stay.

Implement Security Measures: 
It happens too often—people rent out an Airbnb for a party. Protect your property by installing smart locks and a ring doorbell. This will allow you to keep an eye on how many guests are arriving. Consider requiring a security deposit to cover potential damages or rule violations.

Prepare for Emergencies: 
Many Airbnbs have a booklet full of information (restaurants, hikes nearby, etc.) because some guests might be new to the area. It’s a good idea to include emergency contact information for local authorities in the booklet.

Maintain Your Property:
Regularly inspect and maintain your property to ensure it remains in good condition for guests. 

 

This article was originally published in June 2024.